Terms
Cancellation policy
Any bookings made are non-refundable. However, requested cancellations with at least 48 hours notice will allow us to reschedule a time/service for you.
Privacy & Cookies policy
This privacy policy will explain how “The Site” Holistic Child and Family Therapy uses the personal data we collect from you when you use our website.
What data do we collect?
“The Site” collects the following data:
Full name, email address, phone number, address and post codes where applicable
How do we collect your data?
You directly provide “The Site” with most of the data we collect. We collect data and process data when you:
Register to receive our newsletter or book any of our services.
Provide feedback or contact us via email.
Use or view our website via your browser’s cookies.
How will we use your data?
“The Site” collects your data so that we can:
Email you with special offers on other products and services we think you might like.
Update via email or phone during and maybe after you have used our services.
Keep a breadth of Covid-19 legislation.
If you agree, “The Site” will share your data with our partner companies so that they may offer you their products and services.
The Sensory Sanctuary and Sensory Sprogs.
How do we store your data?
“The Site” securely stores your data at on a secure computer, which is password protected by Holistic Child and family Therapy CIC only.
“The Site” will keep your email address indefinitely, unless you request that we do otherwise.
Where does the website (Squarespace) store data?
Squarespace store data in multiple Tier III data centres across the United States. We serve images and other static assets via multiple geographically distributed content delivery networks (CDNs). This system ensures that the data in each page view is served from the data centre closest to the visitor’s location.
Marketing
“The Site” would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop “The Site” from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email
info@holisticchildandfamilytherapy.co.uk
What are your data protection rights?
“The Site” would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request “The Site” for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that “The Site” correct any information you believe is inaccurate. You also have the right to request “The Site” to complete the information you believe is incomplete.
The right to erasure – You have the right to request that “The Site” erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that “The Site” restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to “The Site” processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that “The Site” transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
info@holisticchildandfamilytherapy.co.uk
Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit About the cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.
For further information, visit allaboutcookies.org.
How do we use cookies?
“The Site” uses cookies in a range of ways to improve your experience on our website, including:
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality and Required – “The Site” uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Analytics and Performance Cookies – “The Site” use Analytics and Performance cookies to collect information about our visitors interaction with our site. Storing these cookies is how we populate data for analytics such as traffic sources, unique visitors, your IP address, webpage you visited prior to coming to this website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
For website visitors
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analysis the data in a de-personalised form.
Privacy policies of other websites
The “The Site” website contains links to other websites or social platforms. Our privacy policy applies only to our website, so if you click on a link to another website or social platform, you should read their privacy policy.
Changes to our privacy policy
“The Site” keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 02.06.2021
How to contact us
If you have any questions about “The Site” privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@holisticchildandfamilytherapy.co.uk
Call us: 07469176668
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that “The Site” has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office – see website for details www.ico.org.uk